Our Return Policy
Nola.ng is the authorized dealers of Baseus Accessories in Nigeria.
Category | Returns Window, Actions Possible and Conditions (if any) |
---|---|
USB Cables | This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or authorized service center directly. Please note that USB cables and Chargers should be tested within 12 hours max to confirm non charging issues within the time, else the items will be considered damaged while using with faulty current, fa faulty USB cable or faulty charger as the case might be, and not at as at delivery time. |
Chargers: (Wall Chargers, Car Chargers and Wireless Chargers) | This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or authorized service center directly. Please note that USB cables and Chargers should be tested within 12 hours max to confirm non charging issues within the time, else the items will be considered damaged while using with faulty current, fa faulty USB cable or faulty charger as the case might be, and not at as at delivery time. |
Earphones/ Headphones | This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or authorized service center directly. Please note that USB cables and Chargers should be tested within 12 hours max to confirm non charging issues within the time, else the items will be considered damaged while using with faulty current, fa faulty USB cable or faulty charger as the case might be, and not at as at delivery time. |
Power banks | This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of the item delivered being wrong or physically damaged. Please keep the item in its original condition with manufacturer packaging, accessories, price tags, user manual, warranty card and other accompaniments for a successful return pick up. For any device-related issue, please contact the seller (details as mentioned on the invoice) or authorized service center directly. Please note that USB cables and Chargers should be tested within 12 hours max to confirm non charging issues within the time, else the items will be considered damaged while using with faulty current, fa faulty USB cable or faulty charger as the case might be, and not at as at delivery time. |